Google Reviews

Worked with excellent choice auto they were great my salesman sam was informative and really went to bat to get me into the car I wanted thanks sam

Found a car elsewhere but Sam was very helpful and thorough. Test drive experience was smooth and Sam was open and honest about all cars that I viewed.

Michael was wonderful ❤️ I'm very happy to have his patience working in my favor. A kinda unique sales situation and he handled it well with humor and perseverance!!

Michael was a great help today! thank you for your amazing work today, one of the best helps we had!

We came in to look at cars and found one we liked. Our salesman, Michael was patient with us while finding the right vehicle. However, when we found the right vehicle there was absolutely no communication on price/ trade in value. We were told by the salesman that he could lower the sales price and he could give us around the KBB for the vehicle we were trading in. We sat there for 2 hours waiting for a verdict on these alleged deals. Without telling us, they were running our credit and attempting to put everything through at the original price and an offer on our trade in that was at least 2k lower than KBB. It would have saved us a ton of time if they were honest about where they were at with price and trade in.

These guys are awesome. Tommy had to use an E brake. The whole team was super helpful. Thanks for the new wheels..

My hubby(I'm his wife Crystal lol, I don't know why reviews show up under his name when I'm typing it on my phone lol) wanted a truck for so long but our credit sucks, we were very nervous while they were running our credit check, seems like it took forever, and figured we were doomed to hear the word no....but Katie was able to put us in a 2012 Dodge ram with less than 130,000 miles on it for payments less than $500 a month!! Katie is absolutely wonderful, very personable, friendly and a great conversationalist, you would never realize you were at the dealership for 4 hours waiting to sign paperwork, and she knows everything about every car in that lot (I swear she has one of those photographic memories)! The owner Alby(not sure how you spell his name, but that's how it sounds) was very nice and pushed to make sure we could drive it off the lot that day, even put gas in it so we could run before they changed their minds 🤣! Everyone was super friendly! I highly recommend excellent choice to anyone looking for a great vehicle at an affordable price!! And they have a huge selection of really awesome vehicles!!

Michael was extremely helpful and very professional, a true pleasure to work with.

Great service small shop takes really good care of you spent the day with mike i left happy an with a reliable truck

Kayelyn and the rest of the staff was super nice very helpful and made the buying process quick and seamless. THANK YOU!

I went with my best friend to buy a car here because I didn't want her to get taken advantage of. If you're ever here, I recommend asking for Kaylyn. She is who helped my best friend from start to finish and then some even after the purchase. I loved how she treated us. I am VERY picky with sales people because usually they only want you to make a purchase. They don't actually care. But Kaylyn never gave us that vibe at all. She was kind, patient with all my crazy questions, and genuinely considerate trying to really understand what my friend was looking for. There was never any pressure. She listened carefully, asked thoughtful questions, and helped guide my friend through vehicles until we found the Toyota that fit her needs and her budget. Even after the sale was complete, her customer service didn't stop. She remained incredibly responsive over the next few weeks, answering every question quickly and clearly even the really small ones. That kind of care is rare and I would know because again I have unbeatable standards with sales people. She really built a great rapport with us and I recommend Kaylyn 100%.

⭐️⭐️⭐️⭐️⭐️ for Kaelynn 🚫 ZERO stars for Sam and Excellent Choice Auto as a business Kaelynn was the only bright spot in this nightmare experience. From the first conversation, she was professional, honest, kind, and gave me complete confidence in moving forward with the purchase of a 2018 Cadillac XTS. I trusted her so much I sent money for the vehicle sight unseen. She's a preacher's daughter, and it truly showed in her integrity and care. She is the only reason I purchased this vehicle, and she deserves 5 stars all the way. However, when I arrived on June 3rd, Kaelynn was off, and I was left to deal with Sam. He picked me up in the Cadillac but never offered a test drive — 🚩 looking back, that should've been a red flag. At the dealership, I waited forever to sign papers, and during that time, he showed me other vehicles to “pass time,” but never once gave me a proper walk-around of the car I was buying. He told me the vehicle was clean, had passed a multi-point inspection, and he'd provide that paperwork along with the Carfax. Only the Carfax was ever given. No inspection report ever came — and now I believe that was intentional. When I finally took possession of the vehicle, I noticed what I thought was a spill on the inside of the driver's door. I asked for cleaner, and Sam reluctantly gave it to me. Upon closer inspection, it wasn't a spill — it was what appeared to be bite or claw marks. Some kind of animal damage that tore up the door panel — hard to see unless you're looking for it, but absolutely not what you expect from a supposedly inspected luxury car. I immediately asked to swap it for a comparably priced Audi on the lot. Sam's cold reply: > "That vehicle is your vehicle now. We can take it as a trade-in, but we're not doing a swap. You signed. It's yours." No accountability, no professionalism, just a smug “too bad” attitude. That moment erased any positive rapport we had. ⚠️ Now fast-forward to June 13th — just 10 days later and barely 400 miles driven… I filled up the tank and suddenly: Fuel gauge didn't move Car started sputtering Dashboard lights exploded: Check Engine, Stabilitrak, Parking Assist Speedometer stuck at 0 mph while I was driving at 40 mph I took it to AutoZone and had it scanned. The results? Devastating: ❌ U0073 – Control Module Communication Bus A Off ❌ U0100 – Lost Communication With ECM ❌ U0101 – Lost Communication With TCM ❌ U0128 – Lost Communication With Park Brake Control Module ❌ P0700 – TCM Malfunction ❌ P150C – Engine Speed Signal Error ❌ P2544 – Invalid Data from ECM ❌ P0442 – EVAP System Leak This wasn't a wear-and-tear issue — this was catastrophic electrical and mechanical failure. I texted and called Sam immediately — he ghosted me. Ignored my messages. Rejected my calls. Never followed up. Thankfully, I still had Kaelynn's number. She responded instantly, apologized for referring me to Sam, and validated every concern I had. She even contacted their shop mechanic directly and followed up personally. Her empathy and initiative were impressive and genuine. Again — Kaelynn is the ONLY reason I'm not rating this 1 star. And now, to get it repaired under the 90-day/3,000-mile powertrain warranty, I have to: Tow the vehicle 68 miles to the dealership — my insurance only covers 15, so that's $5–8 per mile out of pocket Pay a $300 deductible Hope they even honor it after all this dodging I can't safely drive the vehicle without risking more damage, and I'm stuck. Period. Oh — and this vehicle was sold to me with a clean Carfax, meaning it might qualify for the Carfax Buyback Guarantee. I am currently looking into that because I refuse to be stuck with a lemon I was misled into buying. --- ✅ Kaelynn: 5 Stars 🚫 Sam: 0 Stars 💥 Excellent Choice Auto? More like Excellent Scam Auto. This place might look decent on the outside, but don't let the shine fool you. If you're not working with Kaelynn, RUN.

Kayelyn was amazing! She was so kind and patient, really took her time with me and made sure I understood everything. I really appreciated how she explained things clearly and helped me through the whole process. She also showed me different cars and made the experience easy and enjoyable. Highly recommend.

Even though I didn't end up purchasing a car this time, I still had a fantastic experience working with Kayelyn. She was incredibly helpful, patient, and knowledgeable throughout the entire process. I wasn't sure exactly what I wanted, but she took the time to walk me through a variety of options, answered all my questions, and made me feel totally comfortable—no pressure at all. Kayelyn's professionalism and genuine approach really stood out. She helped me narrow down a few great choices and gave me all the information I need to make a confident decision when the time is right. Because of her, I know I'll definitely be coming back when I'm ready to buy. If you're just starting your search or even just exploring your options, I highly recommend talking to Kayelyn. She makes the process easy and enjoyable—exactly what you hope for in a salesperson.

I had an amazing car-buying experience thanks to Kayelyn! From the moment I walked into the dealership, she was friendly, professional, and genuinely interested in helping me find the right car—not just making a sale. She took the time to understand what I was looking for, answered all my questions thoroughly, and never made me feel pressured. What really stood out was her honesty and transparency throughout the process. She walked me through all the options, gave me a fair deal, and made sure I was comfortable with every step. Even after the sale, she followed up to make sure everything was running smoothly and that I was happy with my purchase. If you're in the market for a car and want someone who's knowledgeable, personable, and truly cares about your experience, I highly recommend asking for Kayelyn. She made what can often be a stressful process feel easy and enjoyable. I couldn't be happier with my new car and the service I received!